Answers to your questions about your Locks

Pick your size based on the length and volume of your Locks. For the shower bonnet: S for kids, M for new Locks, L for medium lengths, XL and XXL for long or very voluminous Locks. Each product has its own dimensions, shown on the product page and in the size guide. If in doubt, go one size up: you have 14 days to exchange it. Still unsure? Write to us with a photo and we'll advise personally.

That's exactly why it's our best-seller: a waterproof lining and a wide elastic that stays in place. Your Locks stay dry, your routine holds, and you can space out washes stress-free.

Hand-wash in lukewarm water with a mild soap, air-dry. No tumble dryer or fabric softener: the fiber and satin keep their softness far longer that way.

Your order ships from France within 24 business hours. Then count 2–4 business days in mainland France and 3–7 days in Europe.

Yes, shipping is free from €49 in mainland France and Europe. Below that, fees are shown at checkout, with no surprises.

Exchange or refund within 14 days, on an unopened and unworn product. The return is at your expense and we process it within 48h of receipt. Write to us and we'll send the steps.

Yes: Klarna in 3 and PayPal in 4 installments, no fees, at checkout.

Start with the 5-step method: cleanse, hydrate, nourish, protect, maintain. One right gesture at a time, with essentials suited to your fiber — that's all you need to stop improvising.

Yes, at the Grigny (91) salon, by appointment only, for maintenance or styling. Message us on WhatsApp to find a slot.

Yes — personalized Locks training to become self-sufficient or to turn pro. Join the waitlist from the Services page.

By phone or WhatsApp at +33 6 51 59 74 55, via the contact form or a DM on Instagram. We reply within 24–48 business hours.