Privacy policy

Last updated: June 20, 2026

LocksPassion operates this store and website, including all information, content, features, tools, products, and related services to provide you, as a customer, with a personalized shopping experience (hereinafter the "Services"). LocksPassion is a store powered by Shopify, which allows us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you access the Services, use them, make a purchase or any other transaction, or communicate with us by any other means. In case of conflict between our Terms of Service and this Privacy Policy, this Privacy Policy prevails regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand the terms of collection, use, and disclosure of your information described herein.

The personal information we collect or process

When we use the term "personal information," we refer to information that identifies you or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or rendered non-identifiable, so it does not identify you or can reasonably be linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, your place of residence, and to the extent permitted or required by applicable law:

• Contact information including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card numbers, debit card numbers, bank account numbers, payment card information, bank account information, transaction details, payment method, payment confirmation, and other payment details.
• Account information including your username, password, security questions, preferences, and settings.
• Transaction information including items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
• Your communications with us including information you include in your communications with us, for example when you send an inquiry to customer service.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information about your interaction with the Services, such as how and when you access or interact with the Services.

Sources of personal information

We may collect personal information from the following sources:

• Directly from you including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information;
• Automatically via the Services including from your device when you use our products or services or access our websites, and through the use of cookies and similar technologies;
• From our service providers including when we engage them to implement certain technologies and when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How we use your personal information

Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:

• Provide, customize, and improve the Services. We use your personal information to provide the Services to you, including to perform our contract with you, process your payments, handle your orders, remember your preferences and items of interest, send you account-related notifications, process purchases, returns, exchanges, or other transactions, create, maintain, and otherwise manage your account, arrange shipments, facilitate possible returns and exchanges, allow you to post reviews, and create a personalized shopping experience, for example by recommending products related to your purchases. This may include using your personal information to tailor and improve the Services more relevantly.
• Marketing and advertising. We use your personal information for marketing and promotional purposes, for example to send you marketing, advertising, and promotional communications by email, SMS, or postal mail, and to show you online advertisements about products or services on the Services or other websites, including based on items you have previously purchased or added to your cart, as well as your other activities on the Services.
• Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or intervene in case of fraudulent, illegal, dangerous, or malicious activity, protect public safety, and secure our services. If you choose to use the Services and create an account, you are responsible for the confidentiality of your account credentials. We strongly recommend not sharing your username, password, or any other access credentials with anyone.
• Communicate with you. We use your personal information to provide customer service, respond to your requests, offer you efficient services, and maintain our business relationship with you.
• Legal reasons. We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or ongoing litigation, or other legal proceedings, and to enforce our terms or policies, or investigate potential violations thereof.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate reasons, in accordance with this Privacy Policy. These circumstances may include:

• With Shopify, service providers, and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer service, cloud storage, fulfillment, and shipping).
• With business and marketing partners to provide marketing services and deliver advertisements. For example, we use Shopify to support personalized advertising through third-party services, based on your online activity with various merchants and websites. Our business and marketing partners will use your information according to their own privacy notices. Depending on your place of residence, you may have the right to request that we do not share information about you for the purpose of showing you targeted ads and marketing content based on your online activity with various merchants and websites. You can exercise your rights to opt out of these uses here
• When you instruct us, make a request, or otherwise consent to the disclosure of certain information to third parties, for example to ship products to you or through your use of social media widgets or login integrations.
• With our affiliates or more generally within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligation (including in response to subpoenas, search warrants, or similar requests), to enforce applicable terms or policies, and to protect or defend the Services, our rights, and the rights of our users or third parties.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services to provide and improve the Services. The information you submit to the Services will be transmitted and shared with Shopify, as well as with third parties who may be located in countries other than your country of residence, to provide and improve the Services. Additionally, to protect, develop, and improve our business, we use certain enhanced Shopify features that integrate data and information from your interactions with our Store, as well as with other merchants and Shopify. To provide these enhanced features, Shopify may use personal information collected from your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about Shopify's use of your personal information and your rights, you can consult the Shopify Consumer Privacy Policy. Depending on your place of residence, you may exercise certain rights related to your personal information here Shopify Privacy Portal Link.

Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with us or that we do not control, we recommend reviewing their privacy and security policies as well as their other terms of use. We do not guarantee and are not responsible for the privacy or security of these sites, including the accuracy, completeness, or reliability of the information on these sites. Information you provide in public or semi-public spaces, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms without restriction on their use by us or a third party. Our inclusion of these links does not imply any endorsement of the content of these platforms or their owners or operators, unless otherwise indicated on the Services.

Children's data

The Services are not intended to be used by children, and we do not knowingly collect any personal information from children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request its deletion. As of the effective date of this Privacy Policy, we are not aware that we "share" or "sell" (as defined by applicable law) personal information about individuals under 16 years old.

Security and retention of your information

Please note that no security measure is perfect or infallible, and we cannot guarantee "perfect security." Additionally, any information you send us may not be secure during transmission. We recommend not using unsecured channels to communicate sensitive or confidential information to us.

The retention period of your personal information depends on various factors, such as the need to retain this information to manage your account, provide you with the Services, comply with legal obligations, resolve disputes, or enforce any other applicable contract or policy.

Your rights and choices

Depending on your place of residence, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases, we may refuse your request to the extent permitted by law.

• Right of access/right to information. You may have the right to request access to the personal information we hold about you.
• Right to erasure. You may have the right to request the deletion of the personal information we hold about you.
• Right to rectification. You may have the right to request correction of inaccurate personal information we hold about you.
• Right to portability. You may have the right to receive a copy of the personal information we hold about you and request its transfer to a third party, in certain circumstances and with certain exceptions.
• Right to opt out of sale or sharing for targeted advertising purposes. Depending on your place of residence, you may have the right to object to the "sale" or "sharing" of your personal information or to object to the processing of your personal information for purposes considered "targeted advertising," as defined by applicable privacy laws. You can exercise your rights to opt out of these uses here. Please note that if you access our website with the Global Privacy Control opt-out signal enabled, depending on your place of residence, we will automatically treat this as an opt-out request for the device and browser you use to access the website. If we can associate the device sending the signal with a Shopify account, we will also apply the opt-out request to the account. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Except for Global Privacy Control, we do not recognize other Do Not Track signals that may be sent from your web browser or device.
• Communication preferences management. We may send you promotional emails. You can opt out of receiving them at any time by using the unsubscribe option included in our emails. If you unsubscribe, we may still send you non-promotional emails, for example regarding your account or orders you have placed.

You can exercise these rights at the designated locations on the Services or by contacting us at the contact details provided below. To learn more about Shopify's use of your personal information and the rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not penalize you for exercising any of these rights. We may need to verify your identity before processing your requests, to the extent permitted or authorized by applicable law. In accordance with applicable law, you may designate an authorized agent to request to exercise your rights on your behalf. Before accepting such a request from an agent, we will require the agent to provide proof of the authorization you have given them to act on your behalf, and we may ask you to verify your identity directly with us. We will respond to your request within the timeframes required by applicable law.

Complaints

If you wish to file a complaint regarding our processing of your personal information, please contact us at the contact details below. Depending on your place of residence, you may have the right to challenge our decision by contacting the contact details below or by filing a complaint with the competent data protection authority in your region. For the EEA, you can find a list of data protection supervisory authorities here.

International transfers

Please note that we may transfer, store, and process your personal information outside the country in which you reside.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's standard contractual clauses, or where applicable, any equivalent contract issued by the competent UK authority, unless the data transfer is made to a country recognized as providing an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy at any time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice, in accordance with applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please call us at , email us at lockspassion@gmail.com or contact us at 34 Rue de la Ferme Neuve, Grigny, 91350, FR For purposes of applicable data protection law, we are the data controller of your personal information.