Terms of service

Welcome to Locks Passion. By using this site and making a purchase, you agree to the following terms:

1. Use of the site

  • The site lockspassion.com is intended for personal and non-commercial use.
  • You agree not to use the site for fraudulent or illegal purposes.

2. Products and availability

  • We strive to present our products accurately (photos, descriptions, prices).
  • Stocks are limited. In case of unavailability after ordering, we will inform you promptly and offer an exchange or refund.

3. Orders

  • Any confirmed order constitutes a firm acceptance of prices and descriptions.
  • Locks Passion reserves the right to refuse or cancel any suspicious or fraudulent order.

4. Payment

  • Payments are secure and processed via Shopify Payments, PayPal, or Stripe.
  • Bank information is never stored on our site.

5. Delivery

  • See the Shipping Policy section.
  • The indicated times are estimates and may vary depending on the destination.

6. Returns and refunds

  • See the Return and Refund Policy section.

7. Intellectual property

  • All content (texts, images, Locks Passion logo, videos) is protected by copyright.
  • Any unauthorized reproduction, distribution, or use is prohibited.

8. Limitation of liability

  • Locks Passion is not responsible for indirect damages related to the use of the products.
  • Maintenance and use of accessories (caps, covers, Locks machine, etc.) are the customer's responsibility.

9. Modification of terms

  • Locks Passion reserves the right to modify these terms at any time.
  • The applicable terms are those in effect at the time of your order.

10. Applicable law

  • These terms are governed by French law.
  • In case of dispute, the competent courts will be seized.